Live Chat Software : Connect with Customers and Skyrocket Your Sales.
Say goodbye to long email threads and endless hold times With live chat.
Imagine having all your customer interactions in one place, where you can effortlessly engage with them across various channels. this powerful features not only save you time but also ensure your customers receive the exceptional service they deserve. Delight your customers, build strong relationships, and skyrocket your sales with this user-friendly platform.
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Connect across multiple channels. Manage all customer interactions in one place for more effective customer service.
Be one click away from your customers.
Add chat widget to your website, boost your website’s prestige, and support your online visitors. Encourage them to add items to their cart and assist them during checkout.
Multiple websites, one account.
Have as many customized chat widgets on different websites as you need. Manage it all from a single LiveChat account.
Increase engagement with interactive rich greetings.
Share announcements, introduce new products, and invite your visitors to chat. Send personalized greetings based on time spent on a site, customer location, and visited pages.
Capture leads and make buying easy.
Show off your goods in elegant product cards and make more sales while chatting.
Qualify leads online with custom forms and AI chatbot automations.
Track sales and business goals automatically to see precisely how chats boost revenue and ROI.
LiveChat comes with a full range of features that save time for you and your customers.
Incoming message sneak peek.
See what your customers are typing before they click send. Load a canned response that will answer their question and be ready to respond right away.
Customer details close at hand.
See crucial information you need to close the sale. Make use of name, email, order ID, and dozens of other details.
Agent groups.
Save time by automatically assigning sales inquiries and support requests to the right team. Easily filter chat archives and reports to show data for those groups.
Monitor your team’s performance.
Use detailed reports to see your customer service goals and easily track your progress.
Connect your favorite apps from within LiveChat.
Integrate the tools that you already use daily.
Customization.
Customize the chat widget to fit your website’s style. Choose themes, colors, styles, shape, and more!
Availability.
Adjust your team’s availability by choosing when customers can start a chat — always or only when agents are accepting them.
Mobile applications.
Help your customers via live chat, use availability to make the most of asynchronous communication, and handle Facebook Messenger chats right from the LiveChat app.
Multi-channel support.
Help your customers via live chat, use tickets to respond to them by email, and handle Facebook Messenger chats right from the LiveChat app.
Customer list.
See all the visitors browsing your website in real time. Check what pages they were reading and proactively start a chat when they need help.
Security.
Your data is secure, in line with the strictest industry standards. GDPR Compliance, single sign-on, Privacy Shield certified, HIPAA readiness – it’s all here.
Don't miss out on this opportunity! Connect with customers easily and watch your business flourish.
Supercharge your website and social media profiles.
Turn visits into sales and customers into fans.
